We offer Free Shipping on all orders in Canada with tracking for all our orders, so you can track the status of your delivery at any time.
After you place your order, we will email your tracking number within 72 hours.
Here are the average delivery times for our orders:
-
Processing: After we receive your order, we usually need 1 business day to process it. Orders placed on business days are usually processed within a day, while orders placed on weekends take a little longer.
-
Delivery time: After processing, your order will be shipped. Delivery takes an average of 6 to 12 days.
Our aim is to make the entire ordering and delivery process as straightforward as possible for you. If you have any questions or concerns, our customer service team is always happy to help.
We stand behind the quality and excellence of our products and, to demonstrate our confidence, we offer a 30-day return policy on every purchase.
If you are not completely satisfied with your order, please contact us within 30 days of receiving the product and we will help you.
To initiate a return, please contact our customer service team at support@lumorecanada.com